INCLEMENT WEATHER POLICY: Cancellations/rescheduling will not impose a cancellation fee due to inclement weather. However, it is your responsibility to cancel the appointment when the weather is not ideal. If you do not cancel the appointment and we are not able to complete the scope of work at the scheduled time, there will be an additional charge of 75.00 for a second trip to the location to complete the work. If the weather/road conditions pose a safety risk to our photographers, we reserve the right to reschedule for when conditions improve. 

REVISION POLICY: Any feed back or revision requests related to the shoot need to communicated to our team within a week (7 days) of us sending you the photos, video, etc. We understand that sometimes an agent might be on vacation, out of town, etc. so we’re allowing 7 days to accommodate any reasonable requests in regards to editing. After that period, we will no longer have the RAW files necessary to create edits to your material without extra editing costs.

Terms & Conditions

 The following Website Terms and Conditions Agreement (the "Agreement") govern your use of the Website[s] accessible at www.pixvid.net. Your use of the Service constitutes your acceptance of the Agreement. Your acceptance of the Agreement provides you with a limited and temporary license and permission to use the software and other resources of the Service, which license and permission are freely revocable at any time, with or without cause, and with or without notice, by the PixVid.   

Disclaimer of Warranties: THE SERVICE IS PROVIDED "AS IS." PIXVID MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND WHATSOEVER TO YOU OR ANY OTHER PERSON RELATING IN ANY WAY TO THE SERVICE, INCLUDING ANY PART THEREOF, OR ANY WEBSITE OR OTHER CONTENT OR SERVICE THAT MAY BE ACCESSIBLE DIRECTLY OR INDIRECTLY THROUGH THE SERVICE. Limitation of Liability IN NO EVENT WILL PIXVID OR THEIR AFFILIATES, OR ANY PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THIS SERVICE, OR ON ANY WEBSITE LINKED TO THIS SERVICE, BE LIABLE IN ANY MANNER WHATSOEVER FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS, USE OR INABILITY TO USE THIS SERVICE OR ANY SITE LINKED TO THIS SERVICE, OR IN CONNECTION WITH ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE (INCLUDING LOST PROFITS, LOSS OF BUSINESS OR DATA, BUSINESS INTERRUPTION, TRADING LOSSES, AND DAMAGES THAT RESULT FROM INACCURACY OF THE INFORMATION OR INCONVENIENCE, DELAY, OR LOSS OF THE USE OF THE SERVICE) EVEN IF PIXIVD OR ANY THIRD PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES. PIXVID RESERVES THE RIGHT TO ALTER THE CONTENT OF THIS SERVICE IN ANY WAY, AT ANY TIME, FOR ANY REASON, WITHOUT PRIOR NOTIFICATION.

No Professional Advice Any information supplied by any employee or agent of PixVid, whether by telephone, e-mail, letter, facsimile or other form of communication, is intended solely as general guidance on the use of the Service, and does not constitute legal, tax, accounting or other professional advice. Individual situations and state laws vary and users are encouraged to obtain appropriate advice from qualified professionals in the applicable jurisdictions. PixVid makes no representations or warranties concerning any course of action taken by any person following or otherwise using the information offered or provided within or through the Service, and will not be liable for any direct, indirect, consequential, special, exemplary, or other damages that may result, including but not limited to economic loss, injury, illness or death.

USE RIGHTS GRANTED FOR CLIENTS ONLY! As sole copyright owner of all work created and after timely receipt of all payments and signed agreements from client, PixVid grants the following USE Rights to the specific client only: Industry Exclusive (or non-exclusive), Non Transferable Right to Use work for a period of time not to exceed (or forever), worldwide, to promote the Client's Real Estate Services and the Real Estate sale of the house depicted in the image, in all media types for Advertising, Marketing (brochures, catalogs, Clients’ website, direct mailings, proposals, portfolio, PowerPoint presentations, displays) and Public Relations. Photographer reserves all other rights including Editorial Use. Client agrees to refer all third parties requesting USE of said work, directly to PixVid. The client may not sell nor distribute the work to third parties for their use or any other reason. “Third-Party Use” rights are not granted. Prohibited distributions include but are not limited to uploading images to websites with “Terms of Use” requiring the transference of any or all use rights or copyrights to the work. Additional use of work must be agreed in writing and compensation paid to PixVid as invoiced by PixVid. A returned check, declined credit card or lack of payment voids any and all Rights to Use the work and deems any and all USE as an infringement on PixVid’s copyright. A retainer shall not be considered payment in full.

*Please contact PixVid to obtain a written exemption to upload the work to specific websites including social media sites* Thank you for storing your payment method. By providing this information you certify that you are the card owner or have authorization to charge on this card. Additionally, you authorize PixVid to charge the card for the rendered services. Your financial account could be debited as early as today or at the time of delivery.

***CANCELLATION/RESCHEDULING FEE: There is a $100 fee for any appointment canceled less than 24 hours before the appointment time. Some exceptions may apply, such as weather conditions.*** 

Payment is due upon receipt of media and failure to pay the invoice within 7 days may/will result in a late fee of 25.00 per week. 

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to www.pixvid.net, and PIXVID, LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to PIXVID, LLC include www.pixvid.net and PixVid. The PixVid website is a Business to Business site. By using the PixVid website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered, PixVid may collect personally identifiable information, such as your:

  • First and Last Name

  • E-mail Address

  • Phone Number

If you purchase PixVid's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include:

  • Registering for an account

  • Entering a sweepstakes or contest sponsored by us or one of our partners

  • Signing up for special offers from selected third parties

  • Sending us an email message

  • Submitting your credit card or other payment information when ordering and purchasing products and services

To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

PixVid collects and uses your personal information to operate and deliver the services you have requested.

PixVid may also use your personally identifiable information to inform you of other products or services available from PixVid and its affiliates.

Sharing Information with Third Parties

PixVid does not sell, rent, or lease its customer lists to third parties.

PixVid may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to PixVid, and they are required to maintain the confidentiality of your information.

PixVid may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:

  • Conform to the edicts of the law or comply with legal process served on PixVid or the site

  • Protect and defend the rights or property of PixVid

  • Act under exigent circumstances to protect the personal safety of users of PixVid, or the public

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by PixVid. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the PixVid website.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

PixVid secures your personal information from unauthorized access, use, or disclosure. PixVid uses the following methods for this purpose:

  • SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that:

  • There are security and privacy limitations inherent to the Internet which are beyond our control

  • Security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

  • Delete your personal information from our records

  • Direct any service providers to delete your personal information from their records

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us

  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity

  • Debug to identify and repair errors that impair existing intended functionality

  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law

  • Comply with the California Electronic Communications Privacy Act

  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent

  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us

  • Comply with an existing legal obligation

  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information

Children Under Thirteen

PixVid does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, PixVid may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from PixVid or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from PixVid, you may opt out of such communications by replying STOP.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

PixVid reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your:

  • Acknowledgment of the modified Privacy Policy

  • Agreement to abide and be bound by that Policy

Contact Information

PixVid welcomes your questions or comments regarding this Statement of Privacy. If you believe that PixVid has not adhered to this Statement, please contact PixVid at:

PIXVID, LLC
827 Salmond Pond Way
Colorado Springs, Colorado 80921

Email Address: Admin@pixvid.net
Telephone number: 833-715-7150

Effective as of November 23, 2022